[lug] Line quality?

Timothy C. Klein teece at silverklein.net
Sun Feb 4 10:09:45 MST 2001


Tony,

I think the telco is only, stritcly speaking, obligated to give you 1 POTS
capable line.  That being said, it usually seems to me hit and miss about
these.  If you get a friendly repair screener at Qwest (that's who it is, 
right?) they will send out a net tech to try and figure it out.  If the
the screener is grumpy or a up-tight, they will tell you your modem
connection speed is none of their problem if the voice is working.

If you want to be really certain that someone comes out, you could say you hear
noise on the line, and that it causes problems.  Even if you don't, hear, it is
likely something is wrong with your line (grounded, unbalanced, crossed, or
something like that).  2400 is REALLY slow.  Now you do mean 2400 bps?  If you
mean 24000 bps, then I wouldn't be too optimistic about getting it fixed.  Those
kinds of speeds often seem to be the result of Pair Gain (subcriber loop
carrier, your POTS leaves the CO as digital, gets converted to analog at your
cross box.  Said D to A conversion is less then perfect for digital data on your
modem).  Or a UDC, which is similar, but only for your house.  In these cases a
nice net tech may try to give you a copper pair, but in Pair Gain cross boxes
they are often not available, or if they are they may be worse.

HTH,

Tim 

PS -> In the interest of full disclosure, I work for the telco you are
probably served by.  Thus I have experience with this.  But they are too
popular on this list, so keep that a secret ;-)

On Sun, Feb 04, 2001 at 08:14:46AM -0700, Tony Dyson wrote:
> In our new (@ 25 year old) house, we usually get 2400 > 2600 dial-up
> connection speed, irrespective of modem type or location in the house.
> If I complain to the Telco about this, does anyone know whether they are
> under any legal obligation to test or improve the lines? Maybe a PUC
> requirement?
> 
> Anticipating that the situation will not improve soon, does anyone have
> a surplus Courier V-Everything 56K modem they'd like to sell?
> _______________________________________________
> Web Page:  http://lug.boulder.co.us
> Mailing List: http://lists.lug.boulder.co.us/mailman/listinfo/lug
> 

-- 
===================================================================
== Timothy Klein       || And what rough beast                   ==
== teece at hypermall.net || Its hour come round at last            ==
== Aufwiedersehen!     || Slouches towards Bethlehem to be born? ==
== Aufwiedersehen!     || The beast of Redmond, nothing more.    ==
===================================================================



More information about the LUG mailing list