[lug] Can't DL with comcast.

John Hernandez John.Hernandez at noaa.gov
Thu Jan 23 11:22:24 MST 2003


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Peter Hutnick wrote:
| I just went from dialup to Comcast cable.  For some reason I can't
| download any files over ~3mb.
|
| I have gigs of disk free.  I can browse the web.  (In fact I can serve a
| web site).  I can get mail with fetchmail, and send mail with sendmail
| (that's right, they don't block outbound 25).
|

Have you eliminated from consideration any of the components in the
system?  Have you tried a different computer?  Replaced the ethernet
cable?  Can you remove an ethernet switch from the mix (connect to
cable modem directly)?  Once you isolate a component, it will be
easier to begin troubleshooting by focusing on the broken piece.

Personally, I'd take a laptop (using a different ethernet cable), and
plug it directly into the cable modem.  If it still doesn't work, it's
a Comcast problem, unless you own the cable modem.  If it works, start
re-introducing your own components one at a time until it breaks.

- --

~ |  John Hernandez - NOAA Boulder NOC - 303-497-6392
~ |  Mailstop R/OM62. 325 Broadway, Boulder, CO 80305
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