[lug] Mozilla mail: won't connect to server

Hugh Brown hugh at math.byu.edu
Sun Dec 18 21:27:01 MST 2005


Another tool to try is strace.

What distro are you running (re: the thunderbird xserver problem?)  I
remember seeing this once on SuSE and I found a page via google that
spoke to solving the problem (I think it had to be run as root first to
set up a few files).

Hugh

On Sun, 2005-12-18 at 21:08 -0700, Bear Giles wrote:
> I have both sides of the connection so I can monitor the logs.  Before I 
> nuked mozilla I saw a successful connection but then there was no other 
> activity.  On the UI the spinner kept going until there was a timeout 
> message.
> 
> At the same time I could connect with koffice and webmail.  There were 
> UI issues that made their permanent use unacceptable but it proves that 
> the problem wasn't on the server.
> 
> After the reinstall (where .mozilla was rebuilt from scratch) it's not 
> even attempting to connect to the server.  On the UI side I'm not 
> getting a password prompt or a spinner.  I changed server configuration, 
> user id, even did a "connect" and "disconnect", all with no effect.
> 
> Bear
> 
> 
> Joe McManus wrote:
> > So have you tried telneting to that port on the remote imap server? What
> > error messages came up when you launched mozilla? Does it just not connect
> > or does mozilla become unresponsive? If it does not connect but all of the
> > profiles are still there try tcpdump to see if it is talking to the imap
> > server.
> > 
> > Or have you looked at user rights on your home directory? ls -al | grep
> > .moz I have seen rights change and mess mozilla up.
> > 
> > Just shots in the dark.
> > 
> > rock on,
> > 
> > 
> > Joe
> > 
> > 
> > On Sun, 18 Dec 2005, Bear Giles wrote:
> > 
> > 
> >>I saw light, intermittent packet loss to my Tummy systems from
> >>Comcast/Denver this morning, but I still able to retrieve mail from one
> >>of them.  At least for awhile.
> >>
> >>But at this point it's something of a moot point.  I just tried Mozilla
> >>mail again and it's dead dead dead.  I would hate for this to have
> >>happened in a work environment, it would have killed mozilla and desktop
> >>linux acceptance.
> >>
> >>Bear
> 
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