[lug] Open Source ticket/bug tracking systems?

[Bear Giles]

I've used mantis (http://www.mantisbt.org/) in the past.  I don't like
bugzilla since it's definitely oriented towards bugs, not broader issue
tracking.

Bear


On Mon, May 10, 2010 at 3:17 PM, Kevin Kempter <kevin at kevinkempterllc.com>wrote:

> Hi All;
>
> we're going to need a ticketing system shortly. I'll need to be able to
> isolate each customer so they never see any tickets from other customers.
> The
> ability to assign different departments & login ID's per customer and the
> ability for a logged in customer to search on the status of tickits either
> within his/her dept or across all tickets for their company would be keen
> as
> well.
>
> Also an easy to use interface for the customers is important.
>
> Any suggestions? will bugzilla do all this?
>
> Thanks in advance
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