[lug] RHEL6 USB and network issue

[Vishal Verma]

I'd try disabling the autosuspend at this point:

# echo -1 > /sys/module/usbcore/parameters/autosuspend

And reboot.

-Vishal


On Mon, Nov 11, 2013 at 5:23 PM, Steven Hart <steven.hart at colorado.edu>wrote:

>  # while :; do lsusb -v > /dev/null; done
>
> results in repeated messages like before:  "device descriptor read/64,
> error -32"
>
> the keyboard and mouse still do not work.
>
> # cat /sys/module/usbcore/parameters/autosuspend
>
> returns:  "2"
>
> Thanks for the help!  This one is driving me nuts.
>
> cheers
>
> Steve
>
>
> On 11/11/2013 05:16 PM, Maxwell Spangler wrote:
>
> On this motherboard, the AMD SB950 chip provides USB 2.0/1.1 ports and two
> separate Etron EJ168 chips provide USB3.0/2.0 ports.
>
> Your problem could be the RHEL 6 kernel's drivers putting the AMD USB2
> ports into suspend mode.  It's probably not doing so on the Etron ports
> which makes the Etron ports work while the AMD ports don't.  If you boot
> into BIOS and the USB2 ports that further suggests the hardware works but
> that it's the kernel driver that is the source of your problems.
>
> If you execute this
>
> # while :; do lsusb -v > /dev/null; done
>
> Do the USB2 keyboard and mouse peripherals work properly?
>
> What does
>
> # cat /sys/module/usbcore/parameters/autosuspend
>
> return?
>
> If the loop above resolves your problem, boot with a kernel or module
> option to disable the usbcore autosupend function and things should work
> better.
>
> If not, tell us more.
>
> Cheers,
>
> On Mon, 2013-11-11 at 16:37 -0700, Steven Hart wrote:
>
> Another oddity is that when the keyboard and mouse are plugged into USB2
> ports, they work fine in the system BIOS and on the grub screen. Once
> booted into the OS (even single user) I get the above message and they stop
> working.
>
> Cheers
>
> Steve
>
>  On 11/11/2013 03:55 PM, Steven Hart wrote:
>
>   Motherboard = Gigabyte GA-990FXA-UD3
> OS = RHEL 6 workstation 64 bit
>
> PROBLEM 1:  When I have the USB keyboard and mouse plugged into any USB2
> port, they do not work and RHEL6 says:
>
> device descriptor read/64, error -32
>
> When I plug the keyboard into the USB3 slot, it works normally.  I need
> the USB2 ports to work.  I get the same thing when I try a USB flash drive
> as well.
>
> PROBLEM 2: I can't get the on-board NIC to work.  I have the network
> settings set manually and correctly as they work on my other 55 RHEL6
> clients for my subnet.  ifconfig shows the correct IP but no packets
> visible.  ethtool sees a link connected, that it's gig speed, and that it's
> full duplex.  That being said, you can't ping the system and the system
> can't ping out.
>
> I usually have very good luck with Gigabyte motherboards right out of the
> box with RHEL6 but this one is pissing me off.  I have a feeling it's a
> setting in the BIOS but I've tried the optimized defaults as well as just
> using the legacy settings instead of the UEFI settings.
>
> Any ideas on this would be greatly appreciated.
>
> Cheers
>
> Steve
>
>   --
> Steve Hart
> Systems Administrator
> Colorado Center for Astrodynamics Research
> University of Colorado Boulder
> Steven.Hart at colorado.edu
> (303)492-8109
>
>
>
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>
>  --
> Steve Hart
> Systems Administrator
> Colorado Center for Astrodynamics Research
> University of Colorado Boulder
> Steven.Hart at colorado.edu
> (303)492-8109
>
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>
>   --
> Maxwell Spangler
> ========================================================================
> Linux System Administration / Virtualization / Development / Computing
> Services
> Photography / Graphics Design / Writing
> Fort Collins, Colorado
> http://www.maxwellspangler.com
>
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>
> --
> Steve Hart
> Systems Administrator
> Colorado Center for Astrodynamics Research
> University of Colorado Boulder
> Steven.Hart at colorado.edu
> (303)492-8109
>
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