[lug] Who sells good Linux computers?

[Ferdinand Schmid]

Pre-loaded with Linux or not - their support is horrible if you purchase as a lonely end 
user.  I can't tell you how many hours I have spent on the telephone with those guys for 
computers that were purchased through their "Home" division.  Calls get routed to India, 
support staff have never seen the computer you are calling about and blindfolded follow a 
script.  They have made me remove the mini-pci cards from a laptop to troubleshoot a 
broken fan!!  My experience is as recent as today - they dispatched service for a laptop 
twice during the past three weeks and cancelled their service calls again.  The machine is 
still broken.  Their business support is better but still far from great.

So - if you want good all around I would stay away from Dell - no matter what OS they install.

Ferdinand

Jason Davis wrote:
> On Thu, 2004-09-30 at 13:51, Nate Duehr wrote:
> 
>>dino at boulder.net wrote:
>>
>>
>>>I don't care to touch Dell, as one must buy Microsoft OS with them.  There
>>> 
>>>
>>
>>This is not true.  The Dell N-series are all pre-loaded with FreeDOS and 
>>do not come with an OS. 
> 
> 
> also you can get dells preloaded with redhat
> 
> http://www1.us.dell.com/content/topics/global.aspx/alliances/en/red_hat
> 
> 
>>--
>>Nate Duehr, nate at natetech.com
>>_______________________________________________
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> 
> 
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-- 
Ferdinand Schmid
Architectural Energy Corporation
Celebrating over 20 Years of Improving Building Energy Performance
http://www.archenergy.com