[lug] Experience with Source Wear?

[George Sexton]

Since you didn't explicitly state that you had made an effort to solve the
situation I assumed you did not. It looks like two assumptions were made.
You assumed it would be obvious you had taken these steps, and I assumed
that since you didn't say you had, you did not.
 
Usenet and mailing lists are just really full of people that go out and
complain about vendors without making an effort to let the vendor know there
was a problem. 
 
FWIW, you would certainly have gotten more sympathy and response to your
original message had you let people know that you tried to contact them.
 

George Sexton
MH Software, Inc.
http://www.mhsoftware.com/
Voice: 303 438 9585
  

 


  _____  

From: lug-bounces at lug.boulder.co.us [mailto:lug-bounces at lug.boulder.co.us]
On Behalf Of Bruce Raup
Sent: Tuesday, January 31, 2006 9:37 PM
To: Boulder (Colorado) Linux Users Group -- General Mailing List
Subject: Re: [lug] Experience with Source Wear?


George, what made you assume that I hadn't tried to get them to fix the
problem?  Even though I neglected to say it before, of course I have.  I
have e-mailed them directly multiple times, sent them a message via their
website, and called the toll-free number on their website and left messages.
I've gotten no response.  Even in the face of all that, I only said "a bit
of a warning".  I haven't yet given up hope.  But it's gotten to the point
where I thought it might be useful to get others' stories, if there are any
out there. 

I think the concept of their website is a great idea, and I hope that I can
solve my current problem with them.  I you have order with them, or know any
of the people involved, please let me know.

Cheers,
Bruce


On 1/31/06, Nick Golder <nrg at nirgo.net> wrote: 

On 2006-01-31 14:50 -0700, Bruce Raup wrote:
> Hi all,
>
> Has anyone had experience with Source Wear (http://www.sourcewear.com/)  ?
> They sell, or at least advertise,  Linux and other OS software related 
> shirts and caps.  I ordered something from them in mid-December, they
> charged my credit card, but I haven't received the goods.  I'm hoping this
> message will both lead to more info about them and serve as a bit of a 
> warning about them.
>

What happened when you called the toll-free number on the bottom of
their site?

--
-Nick Golder
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-- 
Bruce Raup
http://cires.colorado.edu/~braup/ 

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