[lug] Fwd: Colorado Revenue Online

[Jeffrey S. Haemer]

Matt,

I sent this back, & Cc'd Melissa (the Citizen Advocate). When someone's
being helpful, I'm willing to help right back. :-)

Steve,
> Thanks so much for your prompt response!
> Please tell your vendor that I would be happy to be a beta tester, for the
> replacement solution. I have a lot of software test experience and can
> provide precise, non-whiny bug reports.
> You have my permission to provide the vendor with my contact information.
> Just to clarify, I'm not looking for a job -- I have one -- but I am
> absolutely willing to be a beta site. It's in my best interest to confirm
> that this stuff works. :-)
>



> On Fri, May 6, 2011 at 9:37 AM, Matt Dew <marcoz at osource.org> wrote:

 Jeff,
>  Kudos, you wrote a very good email.  I haven't gotten a response for mine
> yet.
>
>
>
> On 05/05/2011 02:14 PM, Jeffrey S. Haemer wrote:
>
>>
>>
>> ---------- Forwarded message ----------
>> From: *Asbell, Stephen R.* <sasbell at spike.dor.state.co.us
>> <mailto:sasbell at spike.dor.state.co.us>>
>> Date: 2011/5/5
>> Subject: RE: Colorado Revenue Online
>> To: "jeffrey.haemer at gmail.com <mailto:jeffrey.haemer at gmail.com>"
>> <jeffrey.haemer at gmail.com <mailto:jeffrey.haemer at gmail.com>>
>>
>> Cc: Citizen Advocate <CitizenAdvocate at spike.dor.state.co.us
>> <mailto:CitizenAdvocate at spike.dor.state.co.us>>
>>
>>
>>
>> Mr. Haemer,
>> We apologize for the difficulty you have encountered in trying to use
>> Revenue Online.  This has particularly affected users running older
>> Macs.  Some users have been able to work around this by downloading the
>> Google Chrome browser and then downloading Silverlight in that browser.
>> In light of the problem some users have experienced, our vendor is
>> working on rebuilding the application so it will no longer have the
>> Silverlight requirement, but that solution is not expected to be
>> complete until later this year.
>> Respectfully,
>> Steve Asbell
>>
>> ------------------------------------------------------------------------
>>
>> *From:*Jeffrey S. Haemer [mailto:jeffrey.haemer at gmail.com
>> <mailto:jeffrey.haemer at gmail.com>]
>> *Sent:* Tuesday, May 03, 2011 6:31 PM
>> *To:* Citizen Advocate
>> *Subject:* Colorado Revenue On-Line
>>
>> Melissa,
>>
>> I can't use the Colorado Income Tax website, because the software
>> they've chosen for it, Microsoft Silverlight, won't run on any computer
>> I have, either at home or at work.
>>
>> For what it's worth, I'm a computer professional, so this isn't
>> ignorance or poor resources on my end. :-)
>>
>> Can you offer any workaround that doesn't require buying an entire new
>> computer?
>>
>> Amusingly, the part of the site I can view says this:
>>
>>    Revenue Online requires installation of Microsoft Silverlight
>>    (similar to Adobe Flash). Installing Silverlight provides:
>>
>>    * A more user-friendly experience when filing and paying.
>>    * Improved security to protect your tax information.
>>    * Better system performance by using the latest software.
>>
>> None of these is true, but the most humorous mistake is in the
>> parenthetical remark: "similar to Adobe Flash."  If it were similar to
>> Adobe Flash, it would run on my computers. :-)
>>
>> --
>>
>> Jeffrey Haemer <jeffrey.haemer at gmail.com <mailto:jeffrey.haemer at gmail.com
>> >>
>> 720-837-8908 <tel:720-837-8908> [cell], http://seejeffrun.blogspot.com
>>
>> [blog],
>>
>> http://www.youtube.com/user/goyishekop [vlog]
>>
>> /και οστις σε αγγαρευσει μιλιον εν υπαγε μετ αυτου δυο/
>>
>>
>>
>>
>> --
>> Jeffrey Haemer <jeffrey.haemer at gmail.com <mailto:jeffrey.haemer at gmail.com
>> >>
>>
>> 720-837-8908 [cell], http://seejeffrun.blogspot.com [blog],
>> http://www.youtube.com/user/goyishekop [vlog]
>> /και οστις σε αγγαρευσει μιλιον εν υπαγε μετ αυτου δυο/
>>
>>
>>
>> _______________________________________________
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>>
>
>


-- 
Jeffrey Haemer <jeffrey.haemer at gmail.com>
720-837-8908 [cell], http://seejeffrun.blogspot.com [blog],
http://www.youtube.com/user/goyishekop [vlog]
*και οστις σε αγγαρευσει μιλιον εν υπαγε μετ αυτου δυο*
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