[lug] RHEL6 USB and network issue

[Steven Hart]

# while :; do lsusb -v > /dev/null; done

results in repeated messages like before:  "device descriptor read/64, 
error -32"

the keyboard and mouse still do not work.

# cat /sys/module/usbcore/parameters/autosuspend

returns:  "2"

Thanks for the help!  This one is driving me nuts.

cheers

Steve

On 11/11/2013 05:16 PM, Maxwell Spangler wrote:
> On this motherboard, the AMD SB950 chip provides USB 2.0/1.1 ports and 
> two separate Etron EJ168 chips provide USB3.0/2.0 ports.
>
> Your problem could be the RHEL 6 kernel's drivers putting the AMD USB2 
> ports into suspend mode.  It's probably not doing so on the Etron 
> ports which makes the Etron ports work while the AMD ports don't.  If 
> you boot into BIOS and the USB2 ports that further suggests the 
> hardware works but that it's the kernel driver that is the source of 
> your problems.
>
> If you execute this
>
> # while :; do lsusb -v > /dev/null; done
>
> Do the USB2 keyboard and mouse peripherals work properly?
>
> What does
>
> # cat /sys/module/usbcore/parameters/autosuspend
>
> return?
>
> If the loop above resolves your problem, boot with a kernel or module 
> option to disable the usbcore autosupend function and things should 
> work better.
>
> If not, tell us more.
>
> Cheers,
>
> On Mon, 2013-11-11 at 16:37 -0700, Steven Hart wrote:
>> Another oddity is that when the keyboard and mouse are plugged into 
>> USB2 ports, they work fine in the system BIOS and on the grub screen. 
>> Once booted into the OS (even single user) I get the above message 
>> and they stop working.
>>
>> Cheers
>>
>> Steve
>>
>> On 11/11/2013 03:55 PM, Steven Hart wrote:
>>
>>> Motherboard = Gigabyte GA-990FXA-UD3
>>> OS = RHEL 6 workstation 64 bit
>>>
>>> PROBLEM 1:  When I have the USB keyboard and mouse plugged into any 
>>> USB2 port, they do not work and RHEL6 says:
>>>
>>> device descriptor read/64, error -32
>>>
>>> When I plug the keyboard into the USB3 slot, it works normally.  I 
>>> need the USB2 ports to work.  I get the same thing when I try a USB 
>>> flash drive as well.
>>>
>>> PROBLEM 2: I can't get the on-board NIC to work.  I have the network 
>>> settings set manually and correctly as they work on my other 55 
>>> RHEL6 clients for my subnet.  ifconfig shows the correct IP but no 
>>> packets visible.  ethtool sees a link connected, that it's gig 
>>> speed, and that it's full duplex. That being said, you can't ping 
>>> the system and the system can't ping out.
>>>
>>> I usually have very good luck with Gigabyte motherboards right out 
>>> of the box with RHEL6 but this one is pissing me off.  I have a 
>>> feeling it's a setting in the BIOS but I've tried the optimized 
>>> defaults as well as just using the legacy settings instead of the 
>>> UEFI settings.
>>>
>>> Any ideas on this would be greatly appreciated.
>>>
>>> Cheers
>>>
>>> Steve 
>>> -- 
>>> Steve Hart
>>> Systems Administrator
>>> Colorado Center for Astrodynamics Research
>>> University of Colorado Boulder
>>> Steven.Hart at colorado.edu <mailto:Steven.Hart at colorado.edu>
>>> (303)492-8109 
>>>
>>>
>>> _______________________________________________
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>>
>> -- 
>> Steve Hart
>> Systems Administrator
>> Colorado Center for Astrodynamics Research
>> University of Colorado Boulder
>> Steven.Hart at colorado.edu <mailto:Steven.Hart at colorado.edu>
>> (303)492-8109 
>> _______________________________________________
>> Web Page:http://lug.boulder.co.us
>> Mailing List:http://lists.lug.boulder.co.us/mailman/listinfo/lug
>> Join us on IRC: irc.hackingsociety.org port=6667 channel=#hackingsociety
>
> -- 
> Maxwell Spangler
> ========================================================================
> Linux System Administration / Virtualization / Development / Computing 
> Services
> Photography / Graphics Design / Writing
> Fort Collins, Colorado
> http://www.maxwellspangler.com
>
>
>
> _______________________________________________
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-- 
Steve Hart
Systems Administrator
Colorado Center for Astrodynamics Research
University of Colorado Boulder
Steven.Hart at colorado.edu
(303)492-8109
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