[lug] Caught between a rock and a hard place at wits’ end

[Zan Lynx]

On 12/31/19 1:54 PM, MyGmail wrote:
> A long shot and a off subject, but reaching out here (as well as there
> and everywhere) to see if anyone has a recommendation for local repair
> of custom Dell XPS 13 9365. 
> 
> Son’s robotics build season is upon us and, very long story cut short,
> Dell Customer Service and Best Buy have been no help to us.

Not exactly local to you probably, but I just had an older Dell laptop
serviced at Microcenter. They're kind of at the junction of I-25 and
I-225 (not exactly so look them up).

Microcenter is a pretty great place in my opinion. They've got some good
PC components. Their sales people work partly on commission so unlike
Best Buy they actually know what they're talking about (mostly). They're
an authorized Dell service shop.

They *did* slightly mess up with that Dell laptop. It was a battery
replacement and they got the wrong one in the first time (60 Whr
insteead of 90). They fixed that but it added an extra week of delay. I
wasn't in a hurry though.

So if they have to special order parts the repairs may not be amazingly
fast. They do have most common stuff in stock though.

Even if they're not perfect for fixing the laptop going there gives an
excuse the browse the new stuff and seeing if they have a Ryzen 3950X in
stock. (I was there a couple days ago and they *did* have 3900X and
3950X on the shelf!).
-- 
                Knowledge is Power -- Power Corrupts
                        Study Hard -- Be Evil