[lug] OT: ATT Broadband service interruptions?

[John Hernandez]

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John Dollison wrote:

| I agree, but this is the first time I've ever had to convince the tech
| support guy that it's a HARDWARE problem!  Usually I hear "That's a
| linux
| problem", "That's a Windows problem", or "Whatever it is, it's not OUR
| problem."
|
| John D.
|
I'm sure you can carefully MAKE it a hardware problem.  Don't let them
jerk you around.  Just tell them the thing won't turn on, and they'll
send you a new one.  That's why you pay all that money to LEASE it.

- --

~  - John Hernandez - Network Engineer - 303-497-6392 -
~ |  National Oceanic and Atmospheric Administration   |
~ |  Mailstop R/OM62. 325 Broadway, Boulder, CO 80305  |
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