[lug] OT: ATT Broadband service interruptions?

[John Dollison]

I agree, but this is the first time I've ever had to convince the tech
support guy that it's a HARDWARE problem!  Usually I hear "That's a linux
problem", "That's a Windows problem", or "Whatever it is, it's not OUR
problem."

John D.


----- Original Message -----
From: "Mr Viggy" <LittleViggy at alum.manhattan.edu>
To: <lug at lug.boulder.co.us>
Sent: Tuesday, October 29, 2002 8:07 AM
Subject: Re: [lug] OT: ATT Broadband service interruptions?


| I don't have any experience with ATT, however I would highly recommend
| replacing the cable modem itself.  It's obviously got a problem if you
| can bump it, and it resets.  As you say, there must be a loose wire/part
| inside.  After it's replaced, see if you still have the problem.
|
| Viggy