[lug] Request/bug tracking systems--suggestions for small team

[Sean Reifschneider]

Vince Dean wrote:
> Our small software team needs some sort of bug/request
> tracking system.

One that hasn't been mentioned is "roundup".  It's interesting because instead 
of being a bug tracking system it's kind of an environment for implementing 
bug tracking like systems, that comes with a sample application that is a bug 
tracker.

This means it's VERY customizable, if you are familiar with Python and have 
the time to do what you want to do.  The sample tracker is good.

In the distant past I implemented some customizations that provided 
dependencies between issues.  In other words, this issue depends on these 
other issues.  So, in your tracker view it could prune out the issues that you 
couldn't work yet, because they depended on other issues.  So you didn't have 
to look at a lot of other junk that you couldn't do anything about anyway, 
until the "blocking" task was closed.  Kind of incorporating project 
management into the issues.

roundup is the issue system that is used for the Python core development, so 
it has been used for fairly hefty development needs.  It may be worth a look.

Sean
-- 
Sean Reifschneider, Member of Technical Staff <jafo at tummy.com>
tummy.com, ltd. - Linux Consulting since 1995: Ask me about High Availability