[lug] RHEL6 USB and network issue

Mon Nov 11 18:23:02 MST 2013

I'm quite interested now..
Could you do a reboot with the keyboard plugged in, and grab the whole
syslog from this startup?
Maybe attach the .config too.

Thanks,
-Vishal

On Mon, Nov 11, 2013 at 5:42 PM, Steven Hart <steven.hart at colorado.edu>wrote:

>  Tried it out and got no change in behavior.  Exact same errors and still
> no working keyboard and mouse.
>
> Steve
>
>  On 11/11/2013 05:32 PM, Vishal Verma wrote:
>
> I'd try disabling the autosuspend at this point:
>
>  # echo -1 > /sys/module/usbcore/parameters/autosuspend
>
>  And reboot.
>
>  -Vishal
>
>
> On Mon, Nov 11, 2013 at 5:23 PM, Steven Hart <steven.hart at colorado.edu>wrote:
>
>>  # while :; do lsusb -v > /dev/null; done
>>
>>  results in repeated messages like before:  "device descriptor read/64,
>> error -32"
>>
>> the keyboard and mouse still do not work.
>>
>> # cat /sys/module/usbcore/parameters/autosuspend
>>
>> returns:  "2"
>>
>> Thanks for the help!  This one is driving me nuts.
>>
>> cheers
>>
>> Steve
>>
>>
>> On 11/11/2013 05:16 PM, Maxwell Spangler wrote:
>>
>> On this motherboard, the AMD SB950 chip provides USB 2.0/1.1 ports and
>> two separate Etron EJ168 chips provide USB3.0/2.0 ports.
>>
>> Your problem could be the RHEL 6 kernel's drivers putting the AMD USB2
>> ports into suspend mode.  It's probably not doing so on the Etron ports
>> which makes the Etron ports work while the AMD ports don't.  If you boot
>> into BIOS and the USB2 ports that further suggests the hardware works but
>> that it's the kernel driver that is the source of your problems.
>>
>> If you execute this
>>
>> # while :; do lsusb -v > /dev/null; done
>>
>> Do the USB2 keyboard and mouse peripherals work properly?
>>
>> What does
>>
>> # cat /sys/module/usbcore/parameters/autosuspend
>>
>> return?
>>
>> If the loop above resolves your problem, boot with a kernel or module
>> option to disable the usbcore autosupend function and things should work
>> better.
>>
>> If not, tell us more.
>>
>> Cheers,
>>
>> On Mon, 2013-11-11 at 16:37 -0700, Steven Hart wrote:
>>
>> Another oddity is that when the keyboard and mouse are plugged into USB2
>> ports, they work fine in the system BIOS and on the grub screen. Once
>> booted into the OS (even single user) I get the above message and they stop
>> working.
>>
>> Cheers
>>
>> Steve
>>
>>  On 11/11/2013 03:55 PM, Steven Hart wrote:
>>
>>   Motherboard = Gigabyte GA-990FXA-UD3
>> OS = RHEL 6 workstation 64 bit
>>
>> PROBLEM 1:  When I have the USB keyboard and mouse plugged into any USB2
>> port, they do not work and RHEL6 says:
>>
>> device descriptor read/64, error -32
>>
>> When I plug the keyboard into the USB3 slot, it works normally.  I need
>> the USB2 ports to work.  I get the same thing when I try a USB flash drive
>> as well.
>>
>> PROBLEM 2: I can't get the on-board NIC to work.  I have the network
>> settings set manually and correctly as they work on my other 55 RHEL6
>> clients for my subnet.  ifconfig shows the correct IP but no packets
>> visible.  ethtool sees a link connected, that it's gig speed, and that it's
>> full duplex.  That being said, you can't ping the system and the system
>> can't ping out.
>>
>> I usually have very good luck with Gigabyte motherboards right out of the
>> box with RHEL6 but this one is pissing me off.  I have a feeling it's a
>> setting in the BIOS but I've tried the optimized defaults as well as just
>> using the legacy settings instead of the UEFI settings.
>>
>> Any ideas on this would be greatly appreciated.
>>
>> Cheers
>>
>> Steve
>>
>>   --
>> Steve Hart
>> Systems Administrator
>> Colorado Center for Astrodynamics Research
>> University of Colorado Boulder
>> Steven.Hart at colorado.edu
>> (303)492-8109
>>
>>
>>
>> _______________________________________________
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>>
>>  --
>> Steve Hart
>> Systems Administrator
>> Colorado Center for Astrodynamics Research
>> University of Colorado Boulder
>> Steven.Hart at colorado.edu
>> (303)492-8109
>>
>>  _______________________________________________
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>>
>>   --
>> Maxwell Spangler
>> ========================================================================
>> Linux System Administration / Virtualization / Development / Computing
>> Services
>> Photography / Graphics Design / Writing
>> Fort Collins, Colorado
>> http://www.maxwellspangler.com
>>
>> _______________________________________________
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>>
>> --
>> Steve Hart
>> Systems Administrator
>> Colorado Center for Astrodynamics Research
>> University of Colorado Boulder
>> Steven.Hart at colorado.edu
>> (303)492-8109
>>
>> _______________________________________________
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>> Join us on IRC: irc.hackingsociety.org port=6667 channel=#hackingsociety
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>
>
>
> _______________________________________________
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>
>
> --
> Steve Hart
> Systems Administrator
> Colorado Center for Astrodynamics Research
> University of Colorado Boulder
> Steven.Hart at colorado.edu
> (303)492-8109
>
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