[lug] RHEL6 USB and network issue
Maxwell Spangler
maxlists at maxwellspangler.com
Mon Nov 11 20:12:05 MST 2013
Here are two suggestions, both related to BIOS/UEFI configuration:
First, is exactly your issue on exactly your motherboard:
http://unix.stackexchange.com/questions/72625/why-is-usb-not-working-in-linux-when-it-works-in-uefi-bios
Second, my guess related to USB power:
This motherboard says it has proprietary features that let it provide 3x
USB power (presumably 1500ma instead of 500ma).
So maybe this guys onto something? The USB system might think it's got
an issue with the power use.
http://paulphilippov.com/articles/how-to-fix-device-not-accepting-address-error
I would try turning off any 3x USB Power features in the BIOS,
rebooting, and see what happens as well.
Keep us posted.
On Mon, 2013-11-11 at 17:42 -0700, Steven Hart wrote:
> Tried it out and got no change in behavior. Exact same errors and
> still no working keyboard and mouse.
>
> Steve
>
> On 11/11/2013 05:32 PM, Vishal Verma wrote:
>
>
> > I'd try disabling the autosuspend at this point:
> >
> >
> > # echo -1 > /sys/module/usbcore/parameters/autosuspend
> >
> >
> > And reboot.
> >
> >
> > -Vishal
> >
> >
> > On Mon, Nov 11, 2013 at 5:23 PM, Steven Hart
> > <steven.hart at colorado.edu> wrote:
> >
> > # while :; do lsusb -v > /dev/null; done
> >
> >
> > results in repeated messages like before: "device
> > descriptor read/64, error -32"
> >
> > the keyboard and mouse still do not work.
> >
> > # cat /sys/module/usbcore/parameters/autosuspend
> >
> > returns: "2"
> >
> > Thanks for the help! This one is driving me nuts.
> >
> > cheers
> >
> > Steve
> >
> >
> > On 11/11/2013 05:16 PM, Maxwell Spangler wrote:
> >
> >
> > > On this motherboard, the AMD SB950 chip provides USB
> > > 2.0/1.1 ports and two separate Etron EJ168 chips provide
> > > USB3.0/2.0 ports.
> > >
> > > Your problem could be the RHEL 6 kernel's drivers putting
> > > the AMD USB2 ports into suspend mode. It's probably not
> > > doing so on the Etron ports which makes the Etron ports
> > > work while the AMD ports don't. If you boot into BIOS and
> > > the USB2 ports that further suggests the hardware works
> > > but that it's the kernel driver that is the source of your
> > > problems.
> > >
> > > If you execute this
> > >
> > > # while :; do lsusb -v > /dev/null; done
> > >
> > > Do the USB2 keyboard and mouse peripherals work properly?
> > >
> > > What does
> > >
> > > # cat /sys/module/usbcore/parameters/autosuspend
> > >
> > > return?
> > >
> > > If the loop above resolves your problem, boot with a
> > > kernel or module option to disable the usbcore autosupend
> > > function and things should work better.
> > >
> > > If not, tell us more.
> > >
> > > Cheers,
> > >
> > > On Mon, 2013-11-11 at 16:37 -0700, Steven Hart wrote:
> > >
> > > > Another oddity is that when the keyboard and mouse are
> > > > plugged into USB2 ports, they work fine in the system
> > > > BIOS and on the grub screen. Once booted into the OS
> > > > (even single user) I get the above message and they stop
> > > > working.
> > > >
> > > > Cheers
> > > >
> > > > Steve
> > > >
> > > > On 11/11/2013 03:55 PM, Steven Hart wrote:
> > > >
> > > >
> > > > > Motherboard = Gigabyte GA-990FXA-UD3
> > > > > OS = RHEL 6 workstation 64 bit
> > > > >
> > > > > PROBLEM 1: When I have the USB keyboard and mouse
> > > > > plugged into any USB2 port, they do not work and RHEL6
> > > > > says:
> > > > >
> > > > > device descriptor read/64, error -32
> > > > >
> > > > > When I plug the keyboard into the USB3 slot, it works
> > > > > normally. I need the USB2 ports to work. I get the
> > > > > same thing when I try a USB flash drive as well.
> > > > >
> > > > > PROBLEM 2: I can't get the on-board NIC to work. I
> > > > > have the network settings set manually and correctly
> > > > > as they work on my other 55 RHEL6 clients for my
> > > > > subnet. ifconfig shows the correct IP but no packets
> > > > > visible. ethtool sees a link connected, that it's gig
> > > > > speed, and that it's full duplex. That being said,
> > > > > you can't ping the system and the system can't ping
> > > > > out.
> > > > >
> > > > > I usually have very good luck with Gigabyte
> > > > > motherboards right out of the box with RHEL6 but this
> > > > > one is pissing me off. I have a feeling it's a
> > > > > setting in the BIOS but I've tried the optimized
> > > > > defaults as well as just using the legacy settings
> > > > > instead of the UEFI settings.
> > > > >
> > > > > Any ideas on this would be greatly appreciated.
> > > > >
> > > > > Cheers
> > > > >
> > > > > Steve
> > > > > --
> > > > > Steve Hart
> > > > > Systems Administrator
> > > > > Colorado Center for Astrodynamics Research
> > > > > University of Colorado Boulder
> > > > > Steven.Hart at colorado.edu
> > > > > (303)492-8109
--
Maxwell Spangler
========================================================================
Linux System Administration / Virtualization / Development / Computing
Services
Photography / Graphics Design / Writing
Fort Collins, Colorado
http://www.maxwellspangler.com
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.lug.boulder.co.us/pipermail/lug/attachments/20131111/674c85a9/attachment-0001.html>
More information about the LUG
mailing list