[lug] RHEL6 USB and network issue
Steven Hart
steven.hart at Colorado.EDU
Tue Nov 12 09:20:25 MST 2013
Even with IOMMU enabled, it's still not responding. I'm going to try and
play withthe BIOS settings one by one and see if that changes things. I
may give up and just buy a new MB.
Steve
On 11/11/2013 08:12 PM, Maxwell Spangler wrote:
> I'm not sure why the IOMMU would have been disabled other than some
> early AMD cpus had IOMMU bugs in them, but that was a while ago.
>
> If you've got an IOMMU option, enable it. For Virtualization, they
> really help performance of mapping memory among other things.
>
> Cheers,
>
> On Mon, 2013-11-11 at 19:34 -0700, Steven Hart wrote:
>> Thanks for the info Maxwell! It's definitely pointed me in the right
>> direction. I could find no option to turn off the 3x power for the
>> usb in the bios and upon further reading, for the 3x to work, you are
>> supposed to load up a specific driver. I'm going to assume that
>> feature is turned off for now. But I did find this link:
>>
>> http://ubuntuforums.org/archive/index.php/t-2111223.html
>>
>> And it seems that if you set IOMMU to ENABLED in the bios the
>> problems disappear using Ubuntu. They even mention the board I have
>> so I'm hopeful but when working with RHEL I've found that a little
>> skepticism is warranted.
>>
>> I'm trying this now but need to head out soon so I'll let the install
>> run and test it tomorrow morning. A 12 hour work day is long enough
>> for me.
>>
>> Thanks for the help and I'll be sure to post my progress in case
>> anyone else runs into this similar issue.
>>
>> cheers
>>
>> Steve
>>
>> On 11/11/2013 06:27 PM, Maxwell Spangler wrote:
>>
>>> Here are two suggestions, both related to BIOS/UEFI configuration:
>>>
>>> First, is exactly your issue on exactly your motherboard:
>>>
>>> http://unix.stackexchange.com/questions/72625/why-is-usb-not-working-in-linux-when-it-works-in-uefi-bios
>>>
>>> Second, my guess related to USB power:
>>>
>>> This motherboard says it has proprietary features that let it
>>> provide 3x USB power (presumably 1500ma instead of 500ma).
>>>
>>> So maybe this guys onto something? The USB system might think it's
>>> got an issue with the power use.
>>>
>>> http://paulphilippov.com/articles/how-to-fix-device-not-accepting-address-error
>>>
>>> I would try turning off any 3x USB Power features in the BIOS,
>>> rebooting, and see what happens as well.
>>>
>>> Keep us posted.
>>>
>>> On Mon, 2013-11-11 at 17:42 -0700, Steven Hart wrote:
>>>> Tried it out and got no change in behavior. Exact same errors and
>>>> still no working keyboard and mouse.
>>>>
>>>> Steve
>>>>
>>>> On 11/11/2013 05:32 PM, Vishal Verma wrote:
>>>>
>>>>> I'd try disabling the autosuspend at this point:
>>>>>
>>>>>
>>>>> # echo -1 > /sys/module/usbcore/parameters/autosuspend
>>>>>
>>>>>
>>>>> And reboot.
>>>>>
>>>>>
>>>>> -Vishal
>>>>>
>>>>>
>>>>> On Mon, Nov 11, 2013 at 5:23 PM, Steven Hart
>>>>> <steven.hart at colorado.edu <mailto:steven.hart at colorado.edu>> wrote:
>>>>>
>>>>> # while :; do lsusb -v > /dev/null; done
>>>>>
>>>>>
>>>>> results in repeated messages like before: "device descriptor
>>>>> read/64, error -32"
>>>>>
>>>>> the keyboard and mouse still do not work.
>>>>>
>>>>> # cat /sys/module/usbcore/parameters/autosuspend
>>>>>
>>>>> returns: "2"
>>>>>
>>>>> Thanks for the help! This one is driving me nuts.
>>>>>
>>>>> cheers
>>>>>
>>>>> Steve
>>>>>
>>>>>
>>>>> On 11/11/2013 05:16 PM, Maxwell Spangler wrote:
>>>>>
>>>>>> On this motherboard, the AMD SB950 chip provides USB 2.0/1.1
>>>>>> ports and two separate Etron EJ168 chips provide USB3.0/2.0
>>>>>> ports.
>>>>>>
>>>>>> Your problem could be the RHEL 6 kernel's drivers putting the
>>>>>> AMD USB2 ports into suspend mode. It's probably not doing so
>>>>>> on the Etron ports which makes the Etron ports work while the
>>>>>> AMD ports don't. If you boot into BIOS and the USB2 ports
>>>>>> that further suggests the hardware works but that it's the
>>>>>> kernel driver that is the source of your problems.
>>>>>>
>>>>>> If you execute this
>>>>>>
>>>>>> # while :; do lsusb -v > /dev/null; done
>>>>>>
>>>>>> Do the USB2 keyboard and mouse peripherals work properly?
>>>>>>
>>>>>> What does
>>>>>>
>>>>>> # cat /sys/module/usbcore/parameters/autosuspend
>>>>>>
>>>>>> return?
>>>>>>
>>>>>> If the loop above resolves your problem, boot with a kernel
>>>>>> or module option to disable the usbcore autosupend function
>>>>>> and things should work better.
>>>>>>
>>>>>> If not, tell us more.
>>>>>>
>>>>>> Cheers,
>>>>>>
>>>>>> On Mon, 2013-11-11 at 16:37 -0700, Steven Hart wrote:
>>>>>>> Another oddity is that when the keyboard and mouse are
>>>>>>> plugged into USB2 ports, they work fine in the system BIOS
>>>>>>> and on the grub screen. Once booted into the OS (even single
>>>>>>> user) I get the above message and they stop working.
>>>>>>>
>>>>>>> Cheers
>>>>>>>
>>>>>>> Steve
>>>>>>>
>>>>>>> On 11/11/2013 03:55 PM, Steven Hart wrote:
>>>>>>>
>>>>>>>> Motherboard = Gigabyte GA-990FXA-UD3
>>>>>>>> OS = RHEL 6 workstation 64 bit
>>>>>>>>
>>>>>>>> PROBLEM 1: When I have the USB keyboard and mouse plugged
>>>>>>>> into any USB2 port, they do not work and RHEL6 says:
>>>>>>>>
>>>>>>>> device descriptor read/64, error -32
>>>>>>>>
>>>>>>>> When I plug the keyboard into the USB3 slot, it works
>>>>>>>> normally. I need the USB2 ports to work. I get the same
>>>>>>>> thing when I try a USB flash drive as well.
>>>>>>>>
>>>>>>>> PROBLEM 2: I can't get the on-board NIC to work. I have the
>>>>>>>> network settings set manually and correctly as they work on
>>>>>>>> my other 55 RHEL6 clients for my subnet. ifconfig shows
>>>>>>>> the correct IP but no packets visible. ethtool sees a link
>>>>>>>> connected, that it's gig speed, and that it's full duplex.
>>>>>>>> That being said, you can't ping the system and the system
>>>>>>>> can't ping out.
>>>>>>>>
>>>>>>>> I usually have very good luck with Gigabyte motherboards
>>>>>>>> right out of the box with RHEL6 but this one is pissing me
>>>>>>>> off. I have a feeling it's a setting in the BIOS but I've
>>>>>>>> tried the optimized defaults as well as just using the
>>>>>>>> legacy settings instead of the UEFI settings.
>>>>>>>>
>>>>>>>> Any ideas on this would be greatly appreciated.
>>>>>>>>
>>>>>>>> Cheers
>>>>>>>>
>>>>>>>> Steve
>>>>>>>> --
>>>>>>>> Steve Hart
>>>>>>>> Systems Administrator
>>>>>>>> Colorado Center for Astrodynamics Research
>>>>>>>> University of Colorado Boulder
>>>>>>>> Steven.Hart at colorado.edu <mailto:Steven.Hart at colorado.edu>
>>>>>>>> (303)492-8109 <tel:%28303%29492-8109>
>>>>>>>>
>>>>>>>>
>>>>>>>> _______________________________________________
>>>>>>>> Web Page:http://lug.boulder.co.us
>>>>>>>> Mailing List:http://lists.lug.boulder.co.us/mailman/listinfo/lug
>>>>>>>> Join us on IRC:irc.hackingsociety.org <http://irc.hackingsociety.org> port=6667 channel=#hackingsociety
>>>>>>>
>>>>>>> --
>>>>>>> Steve Hart
>>>>>>> Systems Administrator
>>>>>>> Colorado Center for Astrodynamics Research
>>>>>>> University of Colorado Boulder
>>>>>>> Steven.Hart at colorado.edu <mailto:Steven.Hart at colorado.edu>
>>>>>>> (303)492-8109 <tel:%28303%29492-8109>
>>>>>>> _______________________________________________
>>>>>>> Web Page:http://lug.boulder.co.us
>>>>>>> Mailing List:http://lists.lug.boulder.co.us/mailman/listinfo/lug
>>>>>>> Join us on IRC:irc.hackingsociety.org <http://irc.hackingsociety.org> port=6667 channel=#hackingsociety
>>>>>>
>>>>>> --
>>>>>> Maxwell Spangler
>>>>>> ========================================================================
>>>>>> Linux System Administration / Virtualization / Development /
>>>>>> Computing Services
>>>>>> Photography / Graphics Design / Writing
>>>>>> Fort Collins, Colorado
>>>>>> http://www.maxwellspangler.com
>>>>>>
>>>>>>
>>>>>>
>>>>>> _______________________________________________
>>>>>> Web Page:http://lug.boulder.co.us
>>>>>> Mailing List:http://lists.lug.boulder.co.us/mailman/listinfo/lug
>>>>>> Join us on IRC:irc.hackingsociety.org <http://irc.hackingsociety.org> port=6667 channel=#hackingsociety
>>>>>
>>>>> --
>>>>> Steve Hart
>>>>> Systems Administrator
>>>>> Colorado Center for Astrodynamics Research
>>>>> University of Colorado Boulder
>>>>> Steven.Hart at colorado.edu <mailto:Steven.Hart at colorado.edu>
>>>>> (303)492-8109 <tel:%28303%29492-8109>
>>>>>
>>>>> _______________________________________________
>>>>> Web Page: http://lug.boulder.co.us
>>>>> Mailing List: http://lists.lug.boulder.co.us/mailman/listinfo/lug
>>>>> Join us on IRC: irc.hackingsociety.org
>>>>> <http://irc.hackingsociety.org> port=6667 channel=#hackingsociety
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> _______________________________________________
>>>>> Web Page:http://lug.boulder.co.us
>>>>> Mailing List:http://lists.lug.boulder.co.us/mailman/listinfo/lug
>>>>> Join us on IRC: irc.hackingsociety.org port=6667 channel=#hackingsociety
>>>>
>>>> --
>>>> Steve Hart
>>>> Systems Administrator
>>>> Colorado Center for Astrodynamics Research
>>>> University of Colorado Boulder
>>>> Steven.Hart at colorado.edu <mailto:Steven.Hart at colorado.edu>
>>>> (303)492-8109
>>>> _______________________________________________
>>>> Web Page:http://lug.boulder.co.us
>>>> Mailing List:http://lists.lug.boulder.co.us/mailman/listinfo/lug
>>>> Join us on IRC: irc.hackingsociety.org port=6667 channel=#hackingsociety
>>>
>>> --
>>> Maxwell Spangler
>>> ========================================================================
>>> Linux System Administration / Virtualization / Development /
>>> Computing Services
>>> Photography / Graphics Design / Writing
>>> Fort Collins, Colorado
>>> http://www.maxwellspangler.com
>>>
>>
>> --
>> Steve Hart
>> Systems Administrator
>> Colorado Center for Astrodynamics Research
>> University of Colorado Boulder
>> Steven.Hart at colorado.edu <mailto:Steven.Hart at colorado.edu>
>> (303)492-8109
>> _______________________________________________
>> Web Page:http://lug.boulder.co.us
>> Mailing List:http://lists.lug.boulder.co.us/mailman/listinfo/lug
>> Join us on IRC: irc.hackingsociety.org port=6667 channel=#hackingsociety
>
> --
> Maxwell Spangler
> ========================================================================
> Linux System Administration / Virtualization / Development / Computing
> Services
> Photography / Graphics Design / Writing
> Fort Collins, Colorado
> http://www.maxwellspangler.com
>
>
>
> _______________________________________________
> Web Page: http://lug.boulder.co.us
> Mailing List: http://lists.lug.boulder.co.us/mailman/listinfo/lug
> Join us on IRC: irc.hackingsociety.org port=6667 channel=#hackingsociety
--
Steve Hart
Systems Administrator
Colorado Center for Astrodynamics Research
University of Colorado Boulder
Steven.Hart at colorado.edu
(303)492-8109
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